1. General Refund Policy

Unless specifically stated otherwise in a written service agreement, all payments made for Ekdant Technologies services are considered final and non-refundable once the service has commenced.

A refund will only be considered where the candidate’s specific service agreement expressly provides for a refund or where Ekdant Technologies determines that a refund is appropriate under the applicable terms.

2. Service-Based Refunds

Certain services or programs may have specific refund conditions based on the scope of services purchased. Where applicable, the eligibility requirements, refund amount, applicable deductions, and refund period will be clearly communicated to the candidate before enrollment.

Refund eligibility may depend on the candidate fulfilling the responsibilities and requirements associated with the selected service. Failure to provide requested information, attend scheduled sessions, respond to communications, or cooperate with the placement process may affect refund eligibility.

3. No Employment Guarantee

Payment for Ekdant Technologies services does not guarantee employment, interviews, job offers, salary levels, or a specific placement outcome.

Our services provide career guidance, job-search assistance, interview preparation, application support, and placement-related assistance. Final hiring decisions are made independently by employers and may depend on qualifications, interviews, employer requirements, market conditions, and other factors.

Therefore, failure to obtain a job or offer does not automatically qualify a candidate for a refund unless a specific written service agreement states otherwise.

4. Candidate Responsibilities

Candidates are expected to actively participate in the services provided by Ekdant Technologies and provide accurate and complete information.

This may include responding to communications, attending scheduled sessions, providing required documents, participating in interviews, following reasonable guidance, and maintaining accurate contact and professional information.

Refund requests may be declined where a candidate has materially failed to meet the responsibilities outlined in their applicable service agreement.

5. Cancellation After Enrollment

If a candidate chooses to discontinue a service after enrollment or after services have commenced, the payment may not be refundable. Any cancellation or refund rights specifically provided in the candidate’s service agreement will take precedence over this general policy.

6. Refund Request Process

Candidates who believe they qualify for a refund should submit a written request to Ekdant Technologies using the official contact information provided on our website or in their service agreement. The request should include the candidate’s full name, registered email address, service or program name, payment details, and the reason for requesting a refund.

Ekdant Technologies will review the request and determine eligibility based on the applicable service agreement and the circumstances of the request.

7. Refund Processing

If a refund is approved, Ekdant Technologies will process the eligible amount through the applicable payment method or another mutually agreed method. Processing times may vary depending on the payment provider or financial institution. Any applicable transaction, processing, or third-party charges may be deducted where permitted by the applicable agreement or law.

8. Policy Updates

Ekdant Technologies may update this Refund Policy from time to time to reflect changes in our services, payment procedures, or applicable requirements. Any updates will be published on this page with a revised “Last Updated” date.

9. Contact Us

For questions regarding payments, cancellations, or refund requests, please contact:

Ekdant Technologies
Email: info@ekdanttechnologies.com
Website: www.ekdanttechnologies.com
Business Address: 30 N Gould St Ste R Sheridan WY 82801